{"id":557,"date":"2019-07-11T19:11:52","date_gmt":"2019-07-11T17:11:52","guid":{"rendered":"http:\/\/www.gesap.it\/passenger-airport-guide\/carta-dei-servizi-del-passeggero\/"},"modified":"2020-02-13T15:29:37","modified_gmt":"2020-02-13T14:29:37","slug":"the-passengers-bill-of-rights","status":"publish","type":"page","link":"https:\/\/www.aeroportodipalermo.it\/en\/passenger-airport-guide\/the-passengers-bill-of-rights\/","title":{"rendered":"The Passengers&#8217; Bill of Rights"},"content":{"rendered":"\r\n<p>In June 2000, the European Commissioner presented the \u201cTHE PASSENGERS\u2019 BILL OF RIGHTS\u201d to institutes and the general public all over European countries thus bringing to their attention the importance of passengers and passenger rights within the air transport system.<\/p>\r\n<p>Enac then drew up its \u201cTHE PASSENGERS\u2019 BILL OF RIGHTS\u201d based on current Italian national, European and International laws thus bringing under a single umbrella all the protection mechanisms available to passengers in the event of poor service; Enac therefore takes an active role as a Guarantor ensuring that the damaged party receives actual and effective assistance before the journey comes to an end.<\/p>\r\n<p>This document is a compendium summarising all the rights of air passengers and the steps to be taken according to the type of bad service encountered; it is one of the most advanced instruments for the protection of air passengers\u2019 rights and it places Italy in the vanguard within the European and international community.<\/p>\r\n<p>More informations at the web site:\u00a0<a href=\"http:\/\/www.enac.gov.it\/\">http:\/\/www.enac.gov.it<\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>In June 2000, the European Commissioner presented the \u201cTHE PASSENGERS\u2019 BILL OF RIGHTS\u201d to institutes and the general public all over European countries thus bringing to their attention the importance of passengers and passenger rights within the air transport system. Enac then drew up its \u201cTHE PASSENGERS\u2019 BILL OF RIGHTS\u201d based on current Italian national, <\/p>\n<p><a class=\"btn btn-outline-primary btn-sm\" href=\"https:\/\/www.aeroportodipalermo.it\/en\/passenger-airport-guide\/the-passengers-bill-of-rights\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":34203,"parent":548,"menu_order":86,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Passengers&#039; Bill of Rights - Aeroporto di Palermo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.aeroportodipalermo.it\/en\/passenger-airport-guide\/the-passengers-bill-of-rights\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Passengers&#039; Bill of Rights - Aeroporto di Palermo\" \/>\n<meta property=\"og:description\" content=\"In June 2000, the European Commissioner presented the \u201cTHE PASSENGERS\u2019 BILL OF RIGHTS\u201d to institutes and the general public all over European countries thus bringing to their attention the importance of passengers and passenger rights within the air transport system. 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