Customs and Tax Refund

For all information and rules governing the transport of goods from abroad by travelers, it is advisable to consult the Traveler’s Customs Card (in pdf or through the app), available on, the Customs and Monopolies Agency’s website.

Passengers resident or domiciled abroad who need to request a refund of VAT must show the purchased goods and the related invoice to the customs office of exit from the EU territory. All information can be consulted on, the portal of the Customs and Monopolies Agency.

The customs office where you can complete the ‘tax refund’ formalities at Palermo Airport is located on the 1st floor in the B Check-in Area.

Telephone: 091 7020249

Email: [email protected]